Shipping policy

Processing Time:

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates:

Shipping costs are calculated at checkout based on weight and destination.

Domestic Shipping (Canada):

• Standard: 3–9 business days

International Shipping (USA):

• Standard: 5–14 business days
  

Our Offshore Warehouse Shipping Notice:

• Standard: 14-21 business days.

Some items may be fulfilled from our offshore warehouse. Orders containing these items may require additional processing and delivery time. We appreciate your understanding and patience.

Order Tracking:

Once your order ships, you will receive a shipping notification via email. You can track your order through our website.

Shipping Restrictions

We do not ship to P.O. Boxes or restricted regions.

Customs, Duties & Taxes

International orders may be subject to customs fees, duties, and taxes imposed by the destination country. These charges are the responsibility of the customer.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 24hours with photos for assistance.

Free Shipping Notice

• Free standard shipping on orders over $50 for the Halifax Regional Municipality
• Free standard shipping on orders over $100 for the rest of Canada.